Frequently Asked Questions

What products do you offer?

At Condor Sporting Goods, we offer a selection of sporting goods and outdoor recreation products from independent brands and suppliers.

Our product selection includes branded and custom products, with available options varying by supplier and product. Each product listing provides product images, available options, specifications, and other relevant information to help customers review and select products based on their needs.

How can I place an order?

Simply browse our website, select your desired products, and click “Add to Cart.” Follow the checkout prompts to complete your purchase.

What payment methods do you accept?

We accept payments through American Express, Google Pay, Diners Club, Discover, Union Pay, Elo, JCB, MasterCard, PayPal, Shop Pay, Visa

How long does shipping take?

Orders are processed within 2–5 business days. Standard Shipping is available at a flat rate of $4.99, with an estimated delivery time of 5–7 business days. Express Shipping has an estimated delivery time of 1–3 business days, with rates based on package weight: $9.00 for 0.1–1 lb, $11.00 for 1.01–2 lb, $13.00 for 2.01–3 lb, $15.00 for 3.01–4 lb, $19.00 for 4.01–8 lb, and free Express Shipping for packages weighing 8.1 lb and above.

Do you offer international shipping?

No. We currently ship only within the United States.

What happens if my payment is declined?

If your payment is declined or interrupted, your order will not be confirmed. Please ensure your billing details are accurate. You will receive a confirmation email once payment is successfully completed.

What is your return window?

Customers in the United States may return eligible items within 30 days after delivery.

Products must meet the applicable return conditions, including being unused, unopened, in their original packaging, and having tags attached where applicable.

Who pays for return shipping?

Return shipping costs depend on the reason for the return.

A prepaid return label is provided for eligible returns. Please contact us or submit your return request through your customer profile for instructions regarding your specific return.

Do you charge restocking fees?

Yes. A 20% restocking fee may apply to eligible returns.

How long do refunds take?

Once your returned product has been received and inspected, refunds are processed within 10 business days.

Refunds are issued back to the original payment method used at checkout.

Condor's supplied return information confirms the 30-day return period, 20% restocking fee, prepaid return labels, and refund processing within 10 business days.